This is the companion piece to our recent Superhero Series post, in which Patrick pontificates upon the secret to everlasting joy and big bank account balances, if you’re a website design company. Enjoy!
This is the companion piece to our recent Superhero Series post, in which Patrick pontificates upon the secret to everlasting joy and big bank account balances, if you’re a website design company. Enjoy!

OK, show of hands- how many of you think of your company as a “website design company”? This article is for those of you who raised your hands. You need to evolve. It won’t be easy, it’ll cost time and money and mean you’ll have to start looking at your business completely differently. But if you don’t evolve, you’ll die.
Here’s the thing: website design is a commodity. That means you’ll find yourself chasing smaller and smaller projects for clients who often rightfully see your company as an easily replaced cog in their marketing machine. Sure, you can point to how your websites look better than the competition, and defend your business to the ends of the earth, but it won’t do you any good. Nobody cares.
Depressed? Don’t be. I’m here to help you evolve how you look at your website design business. Here’s a few tips (more…)
Here’s Episode 3 of our vlog, a discussion about MODx with Ryan Thrash and Jeff Whitfield in Dallas, Texas. MODx is a Content Management Platform, and we use it as the CMS (Content Management System) for most of our client’s websites. Sure, this episode’s a bit more geeky than usual, but we love how MODx makes our website design work sing, and our clients love how easy it is for them to update and maintain their own websites. Yay MODx!
As usual, this episode was shot, edited, and posted on an iPhone 3Gs. ‘Cause we can.

The best source of new clients for your digital/interactive agency, or any business, is positive word of mouth from your current clients. One sure way to make sure you don’t get good word of mouth from those clients is to approach your project budgeting and estimates without care.
Too many web design and digital marketing firms don’t take the time to really estimate their costs and the scope of the project, so they consistently underbid on jobs. Sure, this might get you the initial nod from a client, if they’re only purchasing services based on price, but it always- every time!- leads to serious problems down the line.
It’s a very dangerous game, you’re playing, when you underestimate things.You see, clients don’t like (more…)