Patrick Ortman, Inc.

Corporate Video Thoughts

Written By: Patrick on April 19th, 2011

A few weeks ago, a good friend of mine who is an executive at a large multinational company shared a video with me that their CEO had made, to announce a merger. The two companies in question have a net value in the billions, so it was a pretty big deal.

But the CEO’s marketing people made a huge mistake. Whether in an attempt to “humanize” the CEO and make him more relatable by the rank and file, or perhaps through pure laziness, they produced a video that looked absolutely terrible. The CEO had big sweaty shiny spots on his head that were blown out, the video was shaky, the colors were all wrong and made him look green, they video’d him against a plain white wall (except for a plant, which appeared to be growing out of his head), and the harsh, unprofessional light and lack of makeup made him look like the crypt keeper. What’s worse, they clearly did not spend much time directing and guiding the CEO’s performance. He was stiff, he stumbled on his words a lot, and there were a lot of “ummmm”s.

This abomination went on for 7 minutes. It was incredibly painful to watch.

My friend, who isn’t even in marketing, told me that the overall effect was incredibly demoralizing to the 6,000+ employees of this behemoth organization.

No matter what you do, quality matters. It shows respect. It shows that you’re professional. You wouldn’t go to work at this corporation wearing no pants and flip flops- it’s a suit and tie place. Their marketing should be similarly professional. Marketing people have the ability to make their organization look amazing, if they bring in the right teams to help them. They also have the ability to singlehandedly make a billion dollar corporation look like a joke.

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FAQ: Should I Go 100% Facebook?

Written By: Patrick on April 13th, 2011

A client asked me the other day if they should drop their website and go “100% Facebook”. I’ve had enough people asking about this that it’s really time to address it in a FAQ.

The short answer is, “no”.

No, you should not fully entrust your virtual presence to another organization. If they go out of business, so do you. If they change how their system works, it’s possible that your business will suddenly become invisible. Don’t think that can happen? Well, recently Facebook did just that by tinkering with users’ newsfeed display options.

More importantly, you should always have direct access to your customers and clients. Don’t get me wrong- I like Facebook, and it should be a part of many companies’ digital marketing plans. Yes, use Facebook as a way to meet and cultivate new clients and for turning fans into evangelists for your brand. But you should always have your own company website, blog, and so forth that are completely under your control.

As always, your website is your company’s most important digital marketing asset. Going 100% Facebook is lazy, shortsighted, and stupid.

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Interactive Media Award #2!

Written By: David on April 8th, 2011

ANOTHER INTERACTIVE MEDIA AWARD FOR PATRICKORTMAN, INC.

STUDIO CITY, CA — PatrickOrtman, Inc., PatrickOrtman, Inc., an award-winning digital and interactive agency located in Los Angeles, California, today announced that it has been awarded Outstanding Achievement in Website Development by the Interactive Media Awards™ for its work on the PatrickOrtman, Inc. Website. The honor recognizes that the website surpasses the standards of excellence that comprise the web’s most professional work. The site was honored specifically for excellence in Professional Services.

The judging consisted of various criteria, including design, usability, innovation in technical features, standards compliance and content. In order to win this award level, the site had to meet strict guidelines in each area — an achievement only a fraction of sites in the IMA competition earn each quarter.

Patrick Ortman, CEO of PatrickOrtman, Inc., said, “It’s an honor to have our work recognized by the Interactive Media Awards. We feel strongly that our projects are world-class examples of how the Internet can be used to enhance a company’s message and branding. This accolade is further proof of this fact, and I’d like to single out and thank our design team, especially Ryan McMaster, for their efforts on this project.”

About PatrickOrtman, Inc.
PatrickOrtman, Inc. is the digital agency founded by Internet/digital marketing pioneer Patrick Ortman. He brings over 17 years of experience creating some of the best online and digital marketing projects around, including the first major rock concert on the Internet, successful large-scale website design projects,  genre-defining mobile and web series productions, and promotional and commercial TV and online videos. His work has been featured in USA Today, The Toronto Star, Time, Newsweek, The New York Times, The Washington Post, The Atlanta Journal, The St. Petersburg Times, Japan’s NHK network, and many others. He has worked with 8 Fortune 500 companies and hundreds of smaller businesses and organizations.

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Another Neato Award

Written By: David on April 4th, 2011

thumbtack

We’re pleased that we’re one of the top 15 graphic/interactive design agencies in Los Angeles, according to Thumbtack.com. Hey, they even gave us this nifty badge. ‘Course, we’re a lot more than a design agency- but it’s nice to be recognized.

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How to Work With Creative Firms: The Bid

Written By: Patrick on April 1st, 2011

orangesuperhero1

Some of our clients come to us as seasoned veterans of dealing with creative firms. Some come to us as babes in the woods. Most fall somewhere in between. That’s OK. I’ve always felt that a big part of our job is to help educate our clients on how to best use our talents and skills, from the beginning to launch.

That’s right- this one’s about how to get the best project bidding process, so you end up choosing the right company for your project.

First, almost all RFPs suck. I don’t blame the RFP writer- more on that, later. But I’ve yet to find an RFP in its initial form that allowed a client to truly compare apples-to-apples, and make an informed and educated decision.

It’s often even worse when there’s not even an RFP to go on. For instance, a couple of weeks ago I was asked to prep a bid for a promotional video for a company. The sum total of information they gave me was “I’d like it to sort of look like this competitor video”. How lazy! How lame! No project description, creative brief, script, or storyboards. Just “tell me a price”. That’s like showing up at an auction and being told to yell out random numbers, bidding for items you can’t even see (kudos to Kathi for that analogy).

When we get an RFP or bid request that doesn’t show a lot of forethought from the client, my first inclination is to toss it in the garbage. And it’s not just me who thinks like this- most good agencies do.

There’s got to be a better way, right?

I’ve found one of the best ways to up the quality of the bids you get is to work with us, or someone like us, from the beginning- someone in your pool of agencies under consideration. You’re an expert at what you do. You’re the point person for your organization. But unless you’re very, very uniquely special you do not have the technical or creative chops to adequately explain and flesh out the nuts and bolts of what you’re looking for.

Think about it- a house built on a weak foundation cannot stand. But by working with an emissary from the pool of agencies you’re considering from the start, you’ll get a solid foundation and a much better experience all around. You’ll be able to speak our language from the start. And you’ll notice the quality of responses you’ll get will go through the roof.

What’s more, by doing a “test run” with an agency you’re considering, you’ll get a good feel for what the working relationship will be like, should you hire them to do “the big project”. Yeah, paying someone like us to work on your brief/RFP/script will cost money. But it’s an investment that will result in a much better end product for you.

In the end, you want bids that generally match in scope and quality, and which give you a solid estimate on pricing. You want your project to succeed wildly and impress the heck out of your peers and customers. We want the same thing. And we, like you, want a relationship- not a one night stand. By working together from the start in a cooperative way, we can make you look amazing.

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We tell our clients' stories in a digital world. The kinds of projects we do include corporate, web, and tv commercial video production, and digital and interactive strategy consulting. If it involves zeros and ones, we're your huckleberry.

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