Patrick Ortman, Inc.

Los Angeles Station Fire Picture

Written By: Patrick on August 31st, 2009

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All I can say is, wow. The fire has leapt over and appears now to be threatening the valley.

Taken @ 11pm, PST from Mulholland Drive with a Nikon D90: ISO 3200, 105mm prime lens @ f1.4. Exposure 1/50th sec. Photo credit: Patrick Ortman.

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The Importance Of Being Backed Up

Written By: Patrick on August 30th, 2009

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We got a panicked call from a video production client of ours last week. They desperately needed a clip from a video we produced for them three years ago.

Now, of course, we deliver masters to our clients. Lately we’ve delivered video files as WMV, four flavors of QuickTime, and FLV for the web, along with DigiBeta and HDCAM tapes for those old-fashioned types who (more…)

Survive This Economy: Be Bold

Written By: Patrick on August 30th, 2009

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Small and large businesses alike have two choices right now: be bold or go home. In our industry, I’ve watched competitor web design and video production companies, interactive agencies, and social media shops here in Los Angeles teeter and fall. In fact, right now one shop that bills itself as the premier web design company in LA is pretty much over, and word is it will close its doors in September (editor’s note: they did).

Just about every company that’s in trouble has slashed marketing budgets and headcount. They’ve given up, and they’re going home. Or, hoping and praying that they’ll somehow survive this downturn in an amputated state and be able to come back in the future.

This sad reality is playing out in pretty much every industry in almost all parts of the country. And to me, it’s exactly the wrong strategy. Others see a nightmare. I see opportunity. And not just for digital agencies like us.

I’m not saying to be (more…)

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New Website Design Project- Bad Badges

Written By: Patrick on August 30th, 2009

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We’d been searching for a lawyer-based/attorney website design project we could use as a test case for the excellent WordPress theme/framework called Thesis, and here’s our test case: my brother’s civil rights law firm in Atlanta, Georgia.

Most of our clients need a larger-scale, robust content management system (CMS). For those types of clients, we recommend the awesome MODx and Drupal products on the market. But we also sometimes work with attorneys, law firms, and other smaller, services-oriented companies that don’t need all the bells and whistles. Enter WordPress and Thesis.

WordPress is the blog platform of choice for PatrickOrtman, Inc. We’ve been (more…)

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Passion: Superhero Client Relations

Written By: Patrick on August 21st, 2009

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A secret weapon of successful digital agencies is passion. If you want to be a superhero, you need to have passion. Passion for your craft, passion for your client, and a passionate belief that what you’re doing for your client will positively affect their business.

Passion for your craft means you wake up (more often than not) excited about learning new skills and mastering techniques. When you’re passionate about what you do, you’re constantly improving and expanding your knowledge and trying new things. You’ll start to look at client projects differently- no longer will you do the bare minimum to get the job done, while leaving huge future problems to be dealt with later on by some other company. It’ll become very important for you to get the job done right, and you’ll be able to help your clients make use of the latest-and-greatest advancements in the field.

A passion for your client means you truly believe in what they’re trying to accomplish. Even the best ad agency guys can’t do great (aka effective) work for clients they don’t believe in, according to David Ogilvy in his classic book “Ogilvy on Advertising”. So jump in! For instance, when Ogilvy landed Rolls Royce (more…)

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Blake Snyder, 1957-2009

Written By: Patrick on August 12th, 2009

Last night I (Patrick) found out that one of the guys who helped influence me has died. Blake Snyder wrote an amazing, accessible book on screenwriting and storytelling called Save The Cat, and it influenced countless writers and Hollywood story people. I’ve heard that

(more…)

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Superhero Client Relations

Written By: Patrick on August 7th, 2009

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If you want to become a superhero digital agency, you need to make sure your clients succeed. Notice I didn’t say you need to “ensure your clients’ happiness”.

Of course, it’s always best to not only help a client succeed but also to make them happy. I’m a big fan of happy clients.

As long as “happy” doesn’t get in the way of “success”.

When a client hires your agency to work with their brand, whether the project at hand is a website redesign or a television spot, they’re hiring a professional team to advise them. They expect real advice. They’re not hiring a toady or a company weasel. They’re hiring your expertise.

You need to give it to them.

It isn’t easy. Some clients insist on doing things their way, no matter what. Those are the tough ones. Too many agencies mentally check out when a client acts bullheaded. Nobody likes conflict, and nobody likes to be the one to tell the emperor he’s buck (more…)

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WE ARE A DIGITAL AND VIDEO AGENCY

We tell our clients' stories in a digital world. The kinds of projects we do include corporate, web, and tv commercial video production, and digital and interactive strategy consulting. If it involves zeros and ones, we're your huckleberry.

Check out our services page for more.


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    This blog is filled with opinions. Some of them may not be shared by our corporate mothership.