
All I can say is, wow. The fire has leapt over and appears now to be threatening the valley.
Taken @ 11pm, PST from Mulholland Drive with a Nikon D90: ISO 3200, 105mm prime lens @ f1.4. Exposure 1/50th sec. Photo credit: Patrick Ortman.

All I can say is, wow. The fire has leapt over and appears now to be threatening the valley.
Taken @ 11pm, PST from Mulholland Drive with a Nikon D90: ISO 3200, 105mm prime lens @ f1.4. Exposure 1/50th sec. Photo credit: Patrick Ortman.

We got a panicked call from a video production client of ours last week. They desperately needed a clip from a video we produced for them three years ago.
Now, of course, we deliver masters to our clients. Lately we’ve delivered video files as WMV, four flavors of QuickTime, and FLV for the web, along with DigiBeta and HDCAM tapes for those old-fashioned types who (more…)
We’d been searching for a lawyer-based/attorney website design project we could use as a test case for the excellent WordPress theme/framework called Thesis, and here’s our test case: my brother’s civil rights law firm in Atlanta, Georgia.
Most of our clients need a larger-scale, robust content management system (CMS). For those types of clients, we recommend the awesome MODx and Drupal products on the market. But we also sometimes work with attorneys, law firms, and other smaller, services-oriented companies that don’t need all the bells and whistles. Enter WordPress and Thesis.
WordPress is the blog platform of choice for PatrickOrtman, Inc. We’ve been (more…)

A secret weapon of successful digital agencies is passion. If you want to be a superhero, you need to have passion. Passion for your craft, passion for your client, and a passionate belief that what you’re doing for your client will positively affect their business.
Passion for your craft means you wake up (more often than not) excited about learning new skills and mastering techniques. When you’re passionate about what you do, you’re constantly improving and expanding your knowledge and trying new things. You’ll start to look at client projects differently- no longer will you do the bare minimum to get the job done, while leaving huge future problems to be dealt with later on by some other company. It’ll become very important for you to get the job done right, and you’ll be able to help your clients make use of the latest-and-greatest advancements in the field.
A passion for your client means you truly believe in what they’re trying to accomplish. Even the best ad agency guys can’t do great (aka effective) work for clients they don’t believe in, according to David Ogilvy in his classic book “Ogilvy on Advertising”. So jump in! For instance, when Ogilvy landed Rolls Royce (more…)
Last night I (Patrick) found out that one of the guys who helped influence me has died. Blake Snyder wrote an amazing, accessible book on screenwriting and storytelling called Save The Cat, and it influenced countless writers and Hollywood story people. I’ve heard that

If you want to become a superhero digital agency, you need to make sure your clients succeed. Notice I didn’t say you need to “ensure your clients’ happiness”.
Of course, it’s always best to not only help a client succeed but also to make them happy. I’m a big fan of happy clients.
As long as “happy” doesn’t get in the way of “success”.
When a client hires your agency to work with their brand, whether the project at hand is a website redesign or a television spot, they’re hiring a professional team to advise them. They expect real advice. They’re not hiring a toady or a company weasel. They’re hiring your expertise.
You need to give it to them.
It isn’t easy. Some clients insist on doing things their way, no matter what. Those are the tough ones. Too many agencies mentally check out when a client acts bullheaded. Nobody likes conflict, and nobody likes to be the one to tell the emperor he’s buck (more…)